Testimonials

What Our Clients Say

Every day, we hear how pleased people are with the results of their framing – it’s the best reward we get, aside from the look on their faces. So you don’t have to take just our word for it, here are some of their gracious comments – with our many thanks.

As a local artist it has taken me a while to find vendors that deliver fast, reliable and professional service in addition to fair pricing that allows me to be competitive in this market. For the past two years BlackBird has risen to the challenge. I have dealt with just about everyone who works there and have had a friendly, professional experience every time. In addition to a huge supply of frames and framing materials they also precision cut all three types of art glass. Whenever I call or go in I feel like I’m being treated as a preferred customer. They value my business and I value theirs. I highly recommend BlackBird Frame and Art. Quality, professional service – always with a smile. Brad
 
Brad C.
Asheville
Great gallery and wonderful people. Their custom framing skill and knowledge is unmatched.
 
Chris Bailey
Asheville
I knew already that BlackBird Frame would be where I’d go because they have a solid reputation for excellent work and they’re local. They did a great job, absolutely perfect! But what has delighted me more is the way I was treated with such respect and how fun it was and how thoroughly they made sure I got what I wanted. I will definitely be back!
 
Sachi Massage and Wellness

Very friendly, customer focused service. Plenty of options for any picture.

Paul Maplesden
Asheville
Being a designer, I am seldom surprised…but must say the frame was more beautiful than I expected…I would recommend Blackbird for any size job and will certainly use them for all my framing needs
 
Sammie Chandler
Chandler Designs
We continue to be thrilled with the excellent service and magnificent frames that we get from BlackBird. They are a pleasure to work with and made it a very easy and fun process for us.
 
Margie and Rick Kluska
Asheville
As a former gallery owner myself, I knew my standards were very high, but in time, I found the excellence I sought, in BlackBird. I wouldn’t trust my art work with anyone else.
 
Nancy Ackermann Cole
Asheville
I couldn’t believe how incredible my framing looked… I won’t work with anyone else.

Kyle Chapin
Evolutionary Healing
I think your beautiful professional work is really just the perfect match to my paintings.
 
Michael Francis Reagan
Artist
The BlackBird Team did an exceptional job framing all our photos with such care and style. Their professionalism is outstanding.
 
T.C.
Home Owner
I rely on the expertise, creativity and guidance of your talented staff to produce beautiful results that will bring daily enjoyment of my wall art. I especially appreciate that you treat every piece – whether an inexpensive poster or print, or a masterpiece – with care and attention. I’ll never go back to craft store “discount” framing when BlackBird can create a beautiful piece of art for nearly the same cost. Your studio is a local treasure.
 
Peggy D.
Asheville
Thanks for another first-class job of framing for exhibition. The work looks fabola!!!
 
Alice Sebrell
Program Director,
Black Mountain College Museum + Arts Center
You guys do an amazing job at Blackbird – I only wish that I had started working with you years earlier instead of fumbling around with so many other framers. I am happy to promote what I think is excellence in the field.
 
Anna Parker Barnett
Gallery Owner & Art Consultant
We got two embroideries framed here, and Julia was a LIFE SAVER! we weren’t sure which way to go with
the colors or the design or anything. Julia provided great tidbits and suggestions, she really made the
process easy and smooth. Our embroideries are now FANTASTIC art pieces, we are so so so happy with
the WHOLE experience.
 
Craig H.
Asheville
I am always so proud of the presentation of my paintings and never fail to tell who framed them and how well BlackBird works with me to please. Thanks!
 
Kathryn Phillips
Artists
The staff was so kind, they got my artwork of my first landscape taken on film of a lake framed very quickly at a great price! Will definitely be bringing all my future framing needs to them!
 
Evelyn Frederick
Asheville
People who know framing won’t go anywhere else.
 
Jim Norman
Photographer
Blackbird Frame and Art provides the quality and creativity I can trust for framing my own art. That is why I recommend them with confidence to my clients
 
Kathryn Long, ASID
Ambiance Interiors
I just wanted to say “thank you” again for the wonderful job you did framing my painting. Pat spent at least an hour with us, and if it weren’t for her patience (and talent!), I’m pretty sure it wouldn’t look nearly as wonderful as it does.
 
Susan Garriques
Artists
You folks at BlackBird are so thorough and thoughtful in the way you approach your work and your customers. It is greatly appreciated. Thanks for another great framing experience.
 
S.V.
Asheville
I went to Michael’s for framing because someone gave me a coupon for 40% off. When I got there, there was a 55%-off special on custom framing, so I chose a frame expecting a reasonable price. The discounted price was $189. I was shocked that the regular price for a frame like that would have been around $400! At BlackBird, I found an incredible selection and the non-discounted prices for several great options were between $100-$150 with premium glass and a better quality mat.
 
Cindy Stubbs
Asheville
What a beautiful presentation of the Dulcimer that you have done for us. It’s so elegant, classic and many other forms of expression too numerous to mention. Many thanks for your support of our Folk Heritage Committee’s endeavor to continue providing quality entertainment to thousands of folks FREE!
 
Glenn Bannerman
Shindig on the Green
We are so pleased with the frame you made for our flower painting. You went to a lot of trouble to get the frame right. We like your work so much that our daughter in Atlanta brought her painting to you, too
 
Nancy & Howard Powell
I just wanted to thank you for making my parents’ special 50th anniversary gift possible. They LOVE it and thought us so creative and clever. You made us Rammings look so good! Mom and Dad know that it was you who treated our new heirloom with grace and kindness, but I left out the part of the story describing the tight timeline we put you on. Many, many, thanks!
 
Jennifer Ramming, Co-Founder & Director of Open Doors
Asheville
Your work was on time, on budget, and top quality. A rarity is this hectic world.
 
Robert Sulaski
Sulaski & Tinsley Fine Homes
It is great to have someone really care about what they do. I teach customer service internationally and yours is great. Thank you!
 
Jaime A. Huffman, MPH
I received my mirrors safe and sound. Wow…they are awesome! I am so glad that I got both, I am very happy with them. While the pictures you sent were accurate in every way, it doesn’t compare to seeing them in person. The guy who made these does incredible work.
 
Diane Kasperlik
Byron Center, Michigan
I found a higher level of expertise and a better experience at a lower price than Michael’s! I feel comfortable leaving my beloved artwork in your hands
 
Molly Dingledine
Jewelry Artists
I just wanted to express how happy we are to have found you. The frames are perfect and exactly what we envisioned. I will certainly recommend you and your team at every opportunity. You have exceeded our expectations, and we are most grateful for the attention to detail and the customer service you provided at all times
 
Stephanie Shipman
Executive Assistant, Beverly-Hanks & Associates
I could tell you took a lot of time and paid attention to every little detail…the way the fan is attached, the fabric it’s mounted on, the frame we chose. I just didn’t know what to expect when I came in here, I didn’t know what I wanted, but you took this and really made it into something. It’s even better than I could have imagined.
 
Regina Asriel
When I first moved to Asheville I began the search for a gallery that had skilled and creative framers – whose selection of moulding and matting materials was far ranging and excellent. As a former gallery owner myself I knew my standards were very high, but, in time, I found the excellence I sought in BlackBird. The owners, Pat and John Horrocks, and their staff are superior, as are the selections! I wouldn’t trust my art work with anyone else now. As the years have passed I continue to be surprised and pleased to find that, once again, they come up with a great design and we have fun working on it. Additionally, it seems I usually run into a friend when I’m there. Others who seek quality are finding BlackBird.
 
Nancy Ackermann Cole
Thanks to Black Bird Frame and Art, I have created an artistic medical office environment that embraces both patients and staff alike with uniquely framed art photography of western North Carolina. The framing themes range from playful to exquisite with custom museum framing for original pieces in my home. Their final design renderings always surpass my expectations. This is the finest framing studio I have experienced, including past dealings with reputable framers in Washington, DC and New York City. ‘Always a joy to work with their staff
 
Charles Buzzanell, MD
Blue Ridge Pain Management & Palliative Care