Customer Testimonials

Every day we hear how pleased people are with the results of their framing – it’s the best reward we get, aside from the look on their faces. So you don’t have to take just our word for it, here are some of their gracious comments – with our many thanks.

Being a designer, I am seldom surprised by the outcome but must say the frame was more beautiful than I expected and was just perfect for the art. I would recommend BlackBird for any size job. I will certainly use BlackBird for all my framing needs. – Sammie Chandler, Chandler Designs, Atlanta & London

People who know framing won’t go anywhere else. – Jim Norman, Photographer

Blackbird Frame and Art provides the quality and creativity I can trust for framing my own art. That is why I recommend them with confidence to my clients. – Kathryn Long, ASID, Ambiance Interiors

I just wanted to say “thank you” again for the wonderful job you did framing my painting…Pat spent at least an hour with us, and if it weren’t for her patience (and talent!), I’m pretty sure it wouldn’t look nearly as wonderful as it does. – Susan Garriques, Artist

You folks at BlackBird are so thorough and thoughtful in the way you approach your work and your customers. It is greatly appreciated. Thanks for another great framing experience – S.V., Asheville

I think your beautiful professional work is really just the perfect match to my paintings. Michael Francis Reagan, Artist

The BlackBird Team did an exceptional job framing all our photos with such care and style. Their professionalism is outstanding. – T.C., homeowner

I rely on the expertise, creativity and guidance of your talented staff to produce beautiful results that will bring daily enjoyment of my wall art. I especially appreciate that you treat every piece – whether an inexpensive poster or print, or a masterpiece – with care and attention.

I’ll never go back to craft store “discount” framing when BlackBird can create a beautiful piece of art for nearly the same cost. Your studio is a local treasure. – Peggy D.

Thanks for another first-class job of framing for exhibition. The work looks fabola!!! – Alice Sebrell, Program Director, Black Mountain College Museum + Arts Center

You guys do an amazing job at Blackbird – I only wish that I had started working with you years earlier instead of fumbling around with so many other framers. I am happy to promote what I think is excellence in the field. – Anna Parker Barnett, Gallery Owner & Art Consultant

I went to Michael’s for framing because someone gave me a coupon for 40% off. When I got there, there was a 55%-off special on custom framing, so I chose a frame expecting a reasonable price. The discounted price was $189. I was shocked that the regular price for a frame like that would have been around $400!

At BlackBird, I found an incredible selection and the non-discounted prices for several great options were between $100-$150 with premium glass and a better quality mat. – Cindy Stubbs

I am always so proud of the presentation of my paintings and never fail to tell who framed them and how well BlackBird works with me to please. Thanks! – Kathryn Phillips, Artist

We are so pleased with the frame you made for our flower painting. You went to a lot of trouble to get the frame right. We like your work so much that our daughter in Atlanta brought her painting to you, too. – Nancy & Howard Powell

We continue to be thrilled with the excellent service and magnificent frames that we get from BlackBird. We have had two beautiful large-scale paintings and three mid-size paintings framed by Blackbird, and they all look beautiful hanging in our home. Pat and John helped us through every detail, from the initial vision of type of frame, to the research to find the best frame, to the sizing, ordering and installation of the framed piece. They are a pleasure to work with, and made it a very easy and fun process for us. I recommend them to anyone needing a helping hand with frames. – Margie and Rich Kluska, Asheville

I just wanted to thank you for making my parents’ special 50th anniversary gift possible. They LOVE it and thought us so creative and clever. You made us Rammings look so good!

Mom and Dad know that it was you who treated our new heirloom with grace and kindness, but I left out the part of the story describing the tight timeline we put you on. Many, many, thanks! – Jennifer Ramming, Co-Founder & Director of Open Doors of Asheville

Your work was on time, on budget, and top quality. A rarity is this hectic world. – Robert Sulaski, Sulaski & Tinsley Fine Homes

It is great to have someone really care about what they do. I teach customer service internationally and yours is great. Thank you! – Jaime A. Huffman, MPH

I received my mirrors safe and sound. Wow…they are awesome! I am so glad that I got both, I am very happy with them. While the pictures you sent were accurate in every way, it doesn’t compare to seeing them in person. The guy who made these does incredible work.

I appreciate all your help and thanks for the great service. – Diane Kasperlik, Byron Center, Michigan, on her new copper-framed mirrors by Jesse Lee

I found a higher level of expertise and a better experience at a lower price than Michael’s! I feel comfortable leaving my beloved artwork in your hands. – Molly Dingledine, jewelry artist

What a beautiful presentation of the Dulcimer that you have done for us. It’s so elegant, classic and many other forms of expression too numerous to mention. Many thanks for your support of our Folk Heritage Committee’s endeavor to continue providing quality entertainment to thousands of folks FREE! – Glenn Bannerman, about framing of a dulcimer and other items to benefit Asheville’s 48-year summer tradition, Shindig on the Green

I just wanted to express how happy we are to have found you. The frames are perfect and exactly what we envisioned. I will certainly recommend you and your team at every opportunity. You have exceeded our expectations, and we are most grateful for the attention to detail and the customer service you provided at all times. – Stephanie Shipman, Executive Assistant, Beverly-Hanks & Associates

I could tell you took a lot of time and paid attention to every little detail…the way the fan is attached, the fabric it’s mounted on, the frame we chose. I just didn’t know what to expect when I came in here, I didn’t know what I wanted, but you took this and really made it into something. It’s even better than I could have imagined. – Regina Asriel, on the framing of her grandmother’s ostrich feather fan

When I first moved to Asheville I began the search for a gallery that had skilled and creative framers – whose selection of moulding and matting materials was far ranging and excellent. As a former gallery owner myself I knew my standards were very high, but, in time, I found the excellence I sought in BlackBird. The owners, Pat and John Horrocks, and their staff are superior, as are the selections! I wouldn’t trust my art work with anyone else now. As the years have passed I continue to be surprised and pleased to find that, once again, they come up with a great design and we have fun working on it. Additionally, it seems I usually run into a friend when I’m there. Others who seek quality are finding BlackBird. – Nancy Ackermann Cole

Thanks to Black Bird Frame and Art, I have created an artistic medical office environment that embraces both patients and staff alike with uniquely framed art photography of western North Carolina. The framing themes range from playful to exquisite with custom museum framing for original pieces in my home. Their final design renderings always surpass my expectations. This is the finest framing studio I have experienced, including past dealings with reputable framers in Washington, DC and New York City. ‘Always a joy to work with their staff.’ – Charles Buzzanell, MD of Blue Ridge Pain Management & Palliative Care

I couldn’t believe how incredible my framing looked…I won’t work with anyone else. Living nearby, I’m glad I can support a local business. – Kyle Chapin, Evolutionary Healing